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Frequently Asked Questions

How long does shipping take? 🚚

Shipping typically takes between 5-12 business days (
Exclusive handmade roses · Individual shipping) depending on your location and the product chosen. Handmade items may take a little longer as they are crafted with special care. ✨

Can I personalize my order? 🎁

Yes! We offer customizations on selected products to help you make your gift perfect for your occasion. 💝


Sind Ihre Produkte als Geschenk geeignet? 💕

Absolutely! Our products are specially designed to bring joy to your loved ones and create unforgettable moments. ✨


Do you offer returns or refunds? 🔄

Yes, we offer returns or refunds if an item is damaged or delivered incorrectly. Please contact us within 14 days of receiving your order. 💌